Support

Support and contact

For licensing, billing (when enabled), and technical questions, email [email protected].

Faster help checklist

  • What you were trying to do (open/repair/convert)
  • The exact error message or error-guide URL (if applicable)
  • Operating system and app version
  • Whether memo/index files exist (FPT/CDX) and their filenames
  • If possible, attach a generated diagnostics bundle (see docs)

Docs: Generated diagnostics bundles.